Irish Life Retail

Since our foundation in 1939, Irish Life has been providing solutions to help our customers’ plan for their financial future. Our commitment to excellence and innovation has resulted in us being the market leader in Ireland in the provision of life, pension and investment plans.

Irish Life’s financial plans are available through a variety of distribution channels including independent IBA & PIBA brokers, a 200 strong direct sales force, 175 franchises and the branches of a number of banks.

Our Mission Statement is “Helping people build secure futures”; which demands that we continuously place our customers at the centre of everything we do.

Our company values are built on:


  • Commitment – To deliver on our promises and provide a service that our customers deserve.
  • Expertise – That our advice, products and service reflect the quality of our staff and our continuous investment in their training.
  • Proactivity – As market leaders in the provision of life and pension products in Ireland, we will take an active role in growing the industry.
  • Responsibility - Our customers depend on us to build their futures, this is a valued position and we will act with integrity to protect them.

These values are central to everything we do. By living these values day in and day out we focus our efforts on our customers needs and delivering products and service that we are proud of.

Irish Life Staff Charities


In addition to our corporate goals we realise that helping to build secure futures in the wider community is also something we can be a part in. The Irish Life Staff Charities was formed in 1995. Each year, Irish Life staff chose two charities and a series of events are held throughout the year to raise money. The Staff Charities have in fact raised over €1,000,000 since 1995. Last year our two charities were “Our Ladies Hospital for Sick Children’. Crumlin and ‘The Cyril Duncan Siam Children’s Foundation’. The Staff Charity was delighted to present them with a cheque for €140,000 in December 2011.

Contact Us
Call: +353 (0)1 704 1010
Fax: +353 (0)1 704 1900
Email: customerservice@irishlife.ie

Mon - Thurs: 8am to 8pm, Fri: 10am to 6pm, Sat: 9am to 1pm
Call In
Irish Life Visitor Centre
Lower Abbey St
Dublin 1

Mon - Fri: 9am to 5pm
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Irish Life Financial Services ltd. is regulated by the Central Bank of Ireland. Irish Life Assurance plc. is regulated by the Central Bank of Ireland.
Irish Life Financial Services ltd and Irish Life Assurance plc Registered Office - Lower Abbey Street, PO Box 129, Freepost, Dublin 1. Phone: 01 704 2000, E-mail: customerservice@irishlife.ie.
Irish Life Financial Services Registered Number 489221. Irish Life Assurance plc Registered Number 152576.
In the interest of customer service, we will record and monitor calls. Find us on Google+