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Coronavirus Customer Support

Coronavirus - Customer Support

Here to help you with the important things

The safety and well-being of our customers, team members and our wider community continues to be our number one priority. We are fully supporting the latest Government and HSE advice at all times, including the need for everyone to stay at home except for essential service providers.As a result, all of our people are now working from home, other than a small number of people who are keeping our essential systems operating. So if you need any help at the moment, the best ways to contact us are using our on-line services including our web-chat service or by e-mail

Supporting our community

As Covid-19 continues to impact all of our families and wider communities, across Irish Life Group we all wanted to do our bit to support the national effort. So that's why we are making a financial donation totalling €500,000 to two charities - Family Carers Ireland and the Peter McVerry Trust - to help them to provide additional services to people who need it most during this crisis. And to play our small part to support Ireland's amazing healthcare workers, we're also helping with the provision of additional residential accommodation for frontline health staff. We hope that these contributions will go some way to making a real difference during this national emergency

For any enquiries you have

Online Services

You can access all of your plan information online and get the answer for most of your queries.

Contact Us

We’re here to help in any way we can. However we’re sorry that at the moment you might not get to speak to us a quickly as normal.

Help Centre

For a quick way to get the answers to the most frequently asked questions at the moment

Embracing Investments Podcasts from Irish Life

Listen to investment advice from Lenny McLoughlin, Chief Economist with Irish Life's Investment Managers who discusses Covid-19, the impact it is having on growth and when we might see some light at the end of the tunnel.

Embracing Change - Helpful Tips

Read a selection of articles we have put together to help you get to grips with the recent changes we have experienced.

Working Out at Home: 5 Questions Answered
The gym is shut, so you can’t stay fit - true or false? False of course, but ...
How to Remain Optimistic During Difficult Times
We all experience low points in life, no matter how hard we try to avoid them. ...
Using Technology to Stay Connected
As the nation continues to practice physical distancing and social isolation, ...