Policy Information

Resources

Membership Handbooks

Refer to your table of cover for the handbook applicable to you:

Membership Handbook Health Plans Apr 1st 2025

Membership Handbook Health Plans Jan 1st 2025

Membership Handbook Tailored Health Plans Jan 1st 2025

Membership Handbook Health Plans Oct 1st 2024

Membership Handbook Tailored Health Plans Oct 1st 2024

Membership Handbook Health Plans Jul 1st 2024

Membership Handbook Tailored Health Plans Jul 1st 2024

Membership Handbook Everyday Care Plans Jul 1st 2024

Membership Handbook Health Plans Apr 1st 2024

Membership Handbook Tailored Health Plans Apr 1st 2024

Membership Handbook Everyday Care Plans Apr 1st 2024

Membership Handbook Health Plans Jan 1st 2024

Membership Handbook Tailored Health Plans Jan 1st 2024

Membership Handbook Everyday Care Plans Jan 1st 2024

Additional documentation:

Data Privacy Notice

Statement of Consumer Rights at Renewal

Terms and Conditions Changes at Renewal