Resources
Membership Handbooks
Refer to your table of cover for the handbook applicable to you:
Membership Handbook Health Plans Jan 1st 2026 (opens in new tab or window)
Membership Handbook Tailored Health Plans Jan 1st 2026 (opens in new tab or window)
Membership Handbook Everyday Care Plans Jan 1st 2026 (opens in new tab or window)
Membership Handbook Health Plans Oct 1st 2025 (opens in new tab or window)
Membership Handbook Tailored Health Plans Oct 1st 2025 (opens in new tab or window)
Membership Handbook Health Plans Aug 1st 2025 (opens in new tab or window)
Membership Handbook Health Plans Jul 1st 2025 (opens in new tab or window)
Membership Handbook Health Plans Apr 1st 2025 (opens in new tab or window)
Membership Handbook Health Plans Jan 1st 2025 (opens in new tab or window)
Membership Handbook Tailored Health Plans Jan 1st 2025 (opens in new tab or window)
Membership Handbook Health Plans Oct 1st 2024 (opens in new tab or window)
Membership Handbook Tailored Health Plans Oct 1st 2024 (opens in new tab or window)
Membership Handbook Health Plans Jul 1st 2024 (opens in new tab or window)
Membership Handbook Tailored Health Plans Jul 1st 2024 (opens in new tab or window)
Membership Handbook Everyday Care Plans Jul 1st 2024 (opens in new tab or window)
Membership Handbook Health Plans Apr 1st 2024 (opens in new tab or window)
Membership Handbook Tailored Health Plans Apr 1st 2024 (opens in new tab or window)
Membership Handbook Everyday Care Plans Apr 1st 2024 (opens in new tab or window)
Membership Handbook Health Plans Jan 1st 2024 (opens in new tab or window)
Membership Handbook Tailored Health Plans Jan 1st 2024 (opens in new tab or window)
Membership Handbook Everyday Care Plans Jan 1st 2024 (opens in new tab or window)
Additional documentation:
Terms and Conditions Changes at Renewal (opens in new tab or window)
Data Privacy Notice (opens in new tab or window)
Statement of Consumer Rights at Renewal (opens in new tab or window)