Make a Life Insurance Claim

The loss of a loved one is a difficult time. At Irish Life, we have over 80 years of experience in supporting our customers and have honed the claims process to make it as simple and straightforward as possible. 

If you need to submit a life insurance claim, contact our customer services team below to get started.


How to make a life insurance claim:

To make a claim, contact our customer services team, or speak to your Irish Life financial advisor.

The person you speak to will walk you through the documents you need to provide, and the next steps to take.

Our customer services team and our team of trained claims assessors are all based in Ireland and are here to help you through the claim process.

For more information on the process, including the documents you need, how claims are handled and what happens next, download our “Guides to Claiming” below.  

How to contact us about your claim:

Call us: 01 7041010 

Email us:  customerservices@irishlife.ie

A simple, trusted claims process

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80 years of experience paying claims.

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€100 million claims per year.

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€1 billion paid out in claims over the last five years.

Extra support for our customers through our LifeCare range

LifeCare services give Irish Life protection plan holders access to a range of expert, independent and confidential services, at no extra cost. 

These services are not designed to replace the advice from your doctor or your healthcare professional. Irish Life Assurance accepts no liability for these third-party services and your access is subject to their terms and conditions. We may change the service providers or withdraw access to these services in the future. 

LifeCare services give Irish Life protection plan holders access to a range of expert, independent and confidential services, at no extra cost. 

These services are not designed to replace the advice from your doctor or your healthcare professional. Irish Life Assurance accepts no liability for these third-party services and your access is subject to their terms and conditions. We may change the service providers or withdraw access to these services in the future. 

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ClaimsCare

Access to post-claim counselling services with the Clanwilliam Institute.

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NurseCare

Two confidential medical helpline services provided by Intana Assist.