Irish Life websites

Irish Life Website Use Policy

This policy sets out how Irish Life Assurance (ILA) and Irish Life Financial Services (ILFS) use your personal information that you provide when interacting with this website.

Site tracking

We use Google Analytics tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This information is aggregated and the software does not allow the collection of individual site visitor information. It is used to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site. The type of information gathered typically includes:

  • The number of visitors to our website
  • The number of pages viewed
  • Which parts of the site are most popular
  • The demographics and interests of our visitors

Cookies

This site uses cookies to enable us to improve our service to you and to provide certain features that you may find useful. We also use cookies to present you with adverts when you visit our website or other websites.

Cookies are small text files that are transferred to your computer's hard drive or your mobile device through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you.

A cookie contains a unique id to allow us to identify your device when you interact with our site.

Most Web browsers automatically accept cookies, but, if you wish, you can set your browser to prevent it from accepting cookies. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. The cookies we use do not detect any information stored on your device.

For more information about cookies and how to stop cookies being installed visit the following website: http://www.allaboutcookies.org (opens in a new window)

For completion information about how irishlife.ie uses cookies please see our dedicated cookies page.

Personal Data

Throughout this website you may have an opportunity to send us information relating to you such as through the "contact us" or "request callback" pages or any other area where you may send e-mails, request or download brochures, enter contests or respond to any promotions. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by Irish Life for the purposes for which it was provided by you, for statistical analysis.

Links to Third Party Websites

Irish Life website may contain links or references to other websites for the convenience of users. By clicking on such links you may be accessing an external website. Such links or references are not an endorsement by Irish Life of any third party or any third party products and services. This Website Use Policy only covers websites that we own and control. It does not cover links to other websites and accordingly any information collected by those parties that own and control those websites or their use of cookies.

Please be aware that individual organizations operate their own policies regarding the use and sale of personal information and the use of cookies. If you have a concern regarding the way your personal information will be used on other sites then you are advised to read the relevant privacy statement or in the absence of such a statement on the site, contact the company concerned. Any data stored by third party websites are stored completely separately by third party.

Security

We take great care to ensure the security of this site. The IRISH LIFE Network is protected by a firewall system, which forms a barrier between the outside Internet and the internal network. The purpose of a firewall is to ensure only authorised traffic is allowed to pass to IRISH LIFE systems and networks - all other traffic from the Internet is rejected.

The firewall verifies the source and destination of each network packet, and determines whether or not to let the packet through. Access is denied if the packet is not directed at a specific, available service. The firewall is used to shield the IRISH LIFE internal network from the Internet. The security system includes the use of a secure browser to access information and perform transactions. It allows for the transfer of digitally signed certificates for authentication procedures and provides message integrity, so that information cannot be tampered with in transit. Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Apple Safari are all secure browsers.

The data you provide to us through a secure browser is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.
 

Your Data Privacy Rights

To find out about your data privacy rights and how we use your personal information please see our Data Privacy Notice.

 

Changes to our Website Use Policy

Our Website Use Policy may change from time to time and any changes to the statement will be posted on this page.

Irish Life's Social Media Privacy Statement

To read our Irish Life Social Account Use Policy please click here

Irish Life Financial Services ltd. is regulated by the Central Bank of Ireland. Irish Life Assurance plc. is regulated by the Central Bank of Ireland.
Irish Life Financial Services ltd and Irish Life Assurance plc Registered Office - Lower Abbey Street, PO Box 129, Freepost, Dublin 1. Phone: 01 704 2000, Contact Us
Irish Life Financial Services Registered Number 489221. Irish Life Assurance plc Registered Number 152576.
 In the interest of customer service, we will record and monitor calls.